• Uttar Pradesh, India
  • +917007348863

Privacy Policy

Effective Date: [12/01/2026]

SabziDost ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (sabzidost.com).

By using our app or website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full Name

  • Mobile Number

  • Email Address (if provided)

  • Delivery Address

  • Order Details

b) Device Information

  • Device type

  • Operating system

  • App version

  • IP address

  • Device identifiers

c) Usage Information

  • Pages visited

  • Products viewed

  • Time spent on app

  • Order history


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify your mobile number using OTP authentication

  • Provide customer support

  • Improve our services and user experience

  • Send order updates and notifications

  • Prevent fraud and enhance security


3. OTP & Authentication

We use secure third-party services (such as Firebase Authentication) to verify your mobile number via OTP. Your phone number is used only for authentication and order-related communication.


4. Payments

If online payments are enabled, we may use trusted third-party payment gateways. We do not store your debit/credit card details on our servers.


5. Location Information

We may collect delivery location information to ensure accurate and timely order delivery.


6. Camera Permission

If the app requests camera permission (for example, for QR scanning or profile image upload), it is used only for that specific feature and not for any other purpose.


7. Data Sharing

We do not sell, trade, or rent users’ personal information.
We may share information with:

  • Delivery partners (for order fulfillment)

  • Payment gateways

  • Government authorities (if legally required)


8. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure.


9. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Maintain transaction records

  • Comply with legal obligations


10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children.


11. Your Rights

You have the right to:

  • Request access to your data

  • Request correction of incorrect information

  • Request deletion of your account

To make such requests, contact us using the details below.


12. Third-Party Services

Our app may use third-party services such as:

  • Firebase (Authentication & Notifications)

  • Google Play Services

  • Payment Gateway Providers

These services have their own privacy policies.


13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


14. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: sabzidostofficial@gmail.com
Website: https://sabzidost.com
Address: Uttar Pradesh, India


By using SabziDost, you agree to this Privacy Policy.

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